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Contacts

Photo of on-site meeting with council staff Waikato Regional Council has a large range of roles and responsibilities, all managed by different work programmes (departments). Use this A to Z guide to point you in the right direction for help and advice.

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

Alligator weed - refer refer animal and plant pests

Biosecurity

Civil defence - refer Regional hazards and emergency management

Complaints (discharges to air, land or water) - refer Resource use

Consent rules, applications or information - refer Resource use

Dams (consents) - refer Resource use

Earthworks (rules, consents or regulation) - refer Resource use

Erosion control - refer land management and soil conservation

Flood control

Gorse - refer animal and plant pests

Iwi information and liaison - refer Tai-ranga-whenua

Maori communities and issues - refer Tai-ranga-whenua

Pest control (animals and/or plants) - refer animal and plant pests

Possums - refer animal and plant pests

Rates

Resource consents - refer Resource use

River and catchment management

River and stream management works

Tangata whenua - refer Tai-ranga-whenua

Weeds - refer animal and plant pests

Work programmes
Biosecurity & Heritage Animal and plant pests We control animal and plant pests to help enhance the region's native biodiversity. This includes targeted control of possums, goats and some weeds, as well as providing information and advice to landowners. For information about animal pests, call 0800 800 401 and ask to speak to an animal pest officer. For information about plant pests (weeds), call your local plant pest contractor on 0800 BIOSEC (0800 246 732). More information on this website: Plant and animal pests Regional Pest Management Strategy (RPMS) - our planning document that describes why and how various plant and animal pests will be controlled in the Waikato region.
Finance Rates The Waikato Regional Council's activities are partly funded by your rates. Your rates will vary depending on several factors, such as the size of your property, where you live, what work the Waikato Regional Council does in your area and how your property value has changed. For information about rates, call 0800 800 401 and ask to speak to someone in the rates team. More information on this website: Rates
Office of the Deputy CEO Tai-ranga-whenua (Iwi liaison) We work with Maori to ensure the traditional role of iwi as kaitiaki is respected and reflected in community processes. Tai-ranga-whenua literally means "to weave (ranga) together the sea coasts (tai) and the land (whenua). The Tai-ranga-whenua team act as a conduit between Maori and regional council, with regard to matters of RMA interest. For information about tangata whenua, call 0800 800 401 and ask to speak to a kaiwhakarite in the Tai-ranga-whenua team. More information on this website: Maori perspectives on air, the coast, geothermal resources, the land and wetlands Maori use and harvest of native plants and animals
Policy & Transport Transport operations
Resource Information We produce, obtain and keep records on information about the amount, state and trends of the Waikato region's natural resources. This helps us make decisions on their sustainable management. For environmental information, call 0800 800 401 and ask to speak to someone in the Resource Information Group. Please tell us what the nature of your enquiry is, as different staff look after different areas. These areas are as follows: Coastal and marine Community, economy and environment Soil, land and wetlands Water, air and waste Environmental monitoring Spatial information (mapping) More information on this website: Air Coast Environmental indicators Geothermal resources Groundwater Land and soil Publications Rivers, lakes and wetlands
Resource Use We manage the allocation of key natural resources, oversee compliance with resource limits, respond to reports of environmental incidents, and work with farmers to minimise the impacts of their activities on the environment. We are also responsible for environmental learning in schools, the consenting of large dams under the Building Act and regulating navigation safety within the region's waterways. For enquiries about large dams and/or Building Act requirements, call 0800 800 401 during office hours and ask to speak to the Building Act project manager. For enquiries about resource consents or compliance matters, call 0800 800 402 during office hours and speak to a Resource Use customer support officer. To report an infringement of our rules, call the Waikato Regional Council Freephone 0800 800 401 anytime, or call 0800 800 402 during office hours and speak to a Resource Use customer support officer. For enquiries about farming systems and sustainable agriculture, call 0800 800 401 and ask to speak to someone in the Resource Use Group (Environmental Farming Systems team). For enquiries about navigation safety, call 0800 800 401 and ask to speak to someone in the Resource Use Group (Navigation Safety team). You could also try your local harbourmaster. More information on this website: Consents Environmental education Navigation safety Regional Coastal Plan - policy, rules and methods to manage our region's coastal resources Waikato Regional Plan - policy, rules and methods to manage our region's natural resources
River and Catchment Services Waikato Regional Council manages our region’s rivers and their catchments in partnership with local communities to control flooding and erosion and to help maintain stable rivers and streams. Stream and river stability, soil stability and flooding are influenced by natural events and processes and people’s activities over an entire catchment. Our physical works and services consider land use, hazard management and environmental requirements within the catchment. Flood control The Waikato Regional Council is responsible for the provision and maintenance of the major flood control schemes throughout the greater Waikato region. Some of these areas are managed in conjunction with district councils. The schemes include large-scale works that aim to reduce flood risks such as, stopbanks, pump stations, floodgates and detention dams. Land management and soil conservation We give advice about land management to promote best farm and property management practices, including appropriate land use, stream protection, erosion control and soil conservation. Soil conservation works help to minimise erosion on hill slopes and along river and stream banks. They include retiring erosion-prone land from grazing, constructing debris dams and erosion control structures. For enquiries about land management and soil conservation, call 0800 800 401 and ask to speak to someone in the Rivers and Catchment Services Group (Land and Lakes department). Please tell us what location your enquiry relates to, as different staff look after different areas. These areas are as follows: Waipa/West Coast south Lower Waikato/West Coast north Central Waikato/ Upper Waikato North Upper Waikato South Lake Taupo/Upper Waikato (Whakamaru) Waihou/Piako South Coromandel South/Waihou Piako North Coromandel North Regional hazards and emergency management Waikato Regional Council manages the Emergency Management Office on behalf of the Wiakato Civil Defence Emergency Management Group and Waikato Engineering Lifelines Group. We also provide response to marine oil spills. River and stream management works A river’s flow and course can be affected by bank erosion and the build up of debris, silt or gravel. River management works help to keep rivers flowing on course, and include: protecting and stabilising riverbanks, through fencing and planting and coordination of works along river banks controlling bank erosion, for example by using rock protection, groynes or other riverbank stabilisation works removing blockages undertaking river training works - ensuring the flow paths of rivers are kept on course undertaking gravel and sand management. For enquiries about river and stream works, call 0800 800 401 and ask to speak to someone in the River and Catchment Services Group (Operations department). Please tell us what location your enquiry relates to, as different staff look after different areas. These areas are as follows: Taupo Waipa & central region Waipa & West Coast Coromandel Te Aroha Paeroa

Work programmes

Biosecurity & Heritage

Animal and plant pests

We control animal and plant pests to help enhance the region's native biodiversity. This includes targeted control of possums, goats and some weeds, as well as providing information and advice to landowners.

For information about animal pests, call 0800 800 401 and ask to speak to an animal pest officer.

For information about plant pests (weeds), call your local plant pest contractor on 0800 BIOSEC (0800 246 732).

More information on this website:

Plant and animal pests

Regional Pest Management Strategy (RPMS) - our planning document that describes why and how various plant and animal pests will be controlled in the Waikato region.

Finance

Rates

The Waikato Regional Council's activities are partly funded by your rates. Your rates will vary depending on several factors, such as the size of your property, where you live, what work the Waikato Regional Council does in your area and how your property value has changed.

For information about rates, call 0800 800 401 and ask to speak to someone in the rates team.

More information on this website:

Rates

Office of the Deputy CEO

Tai-ranga-whenua (Iwi liaison)

We work with Maori to ensure the traditional role of iwi as kaitiaki is respected and reflected in community processes. Tai-ranga-whenua literally means "to weave (ranga) together the sea coasts (tai) and the land (whenua). The Tai-ranga-whenua team act as a conduit between Maori and regional council, with regard to matters of RMA interest.

For information about tangata whenua, call 0800 800 401 and ask to speak to a kaiwhakarite in the Tai-ranga-whenua team.

More information on this website:

Maori perspectives on air, the coast, geothermal resources, the land and wetlands

Maori use and harvest of native plants and animals

Policy & Transport

Transport operations

Resource Information

We produce, obtain and keep records on information about the amount, state and trends of the Waikato region's natural resources. This helps us make decisions on their sustainable management.

For environmental information, call 0800 800 401 and ask to speak to someone in the Resource Information Group. Please tell us what the nature of your enquiry is, as different staff look after different areas. These areas are as follows:

Coastal and marine
Community, economy and environment
Soil, land and wetlands
Water, air and waste
Environmental monitoring
Spatial information (mapping)

More information on this website:

Air

Coast

Environmental indicators

Rivers, lakes and wetlands

Resource Use

We manage the allocation of key natural resources, oversee compliance with resource limits, respond to reports of environmental incidents, and work with farmers to minimise the impacts of their activities on the environment. We are also responsible for environmental learning in schools, the consenting of large dams under the Building Act and regulating navigation safety within the region's waterways.

For enquiries about large dams and/or Building Act requirements, call 0800 800 401 during office hours and ask to speak to the Building Act project manager.

For enquiries about resource consents or compliance matters, call 0800 800 402 during office hours and speak to a Resource Use customer support officer.

To report an infringement of our rules, call the Waikato Regional Council Freephone 0800 800 401 anytime, or call 0800 800 402 during office hours and speak to a Resource Use customer support officer.

For enquiries about farming systems and sustainable agriculture, call 0800 800 401 and ask to speak to someone in the Resource Use Group (Environmental Farming Systems team).

For enquiries about navigation safety, call 0800 800 401 and ask to speak to someone in the Resource Use Group (Navigation Safety team). You could also try your local harbourmaster.

More information on this website:

Consents

Environmental education

Navigation safety

Regional Coastal Plan - policy, rules and methods to manage our region's coastal resources

Waikato Regional Plan - policy, rules and methods to manage our region's natural resources

River and Catchment Services

Waikato Regional Council manages our region’s rivers and their catchments in partnership with local communities to control flooding and erosion and to help maintain stable rivers and streams.

Stream and river stability, soil stability and flooding are influenced by natural events and processes and people’s activities over an entire catchment. Our physical works and services consider land use, hazard management and environmental requirements within the catchment.

Flood control

The Waikato Regional Council is responsible for the provision and maintenance of the major flood control schemes throughout the greater Waikato region. Some of these areas are managed in conjunction with district councils. The schemes include large-scale works that aim to reduce flood risks such as, stopbanks, pump stations, floodgates and detention dams.

Land management and soil conservation

We give advice about land management to promote best farm and property management practices, including appropriate land use, stream protection, erosion control and soil conservation. Soil conservation works help to minimise erosion on hill slopes and along river and stream banks. They include retiring erosion-prone land from grazing, constructing debris dams and erosion control structures.

For enquiries about land management and soil conservation, call 0800 800 401 and ask to speak to someone in the Rivers and Catchment Services Group (Land and Lakes department). Please tell us what location your enquiry relates to, as different staff look after different areas. These areas are as follows:

Waipa/West Coast south
Lower Waikato/West Coast north
Central Waikato/ Upper Waikato North
Upper Waikato South
Lake Taupo/Upper Waikato (Whakamaru)
Waihou/Piako South
Coromandel South/Waihou Piako North
Coromandel North

Regional hazards and emergency management

Waikato Regional Council manages the Emergency Management Office on behalf of the Wiakato Civil Defence Emergency Management Group and Waikato Engineering Lifelines Group. We also provide response to marine oil spills.

River and stream management works

A river’s flow and course can be affected by bank erosion and the build up of debris, silt or gravel. River management works help to keep rivers flowing on course, and include:

protecting and stabilising riverbanks, through fencing and planting and coordination of works along river banks
controlling bank erosion, for example by using rock protection, groynes or other riverbank stabilisation works
removing blockages
undertaking river training works - ensuring the flow paths of rivers are kept on course
undertaking gravel and sand management.

For enquiries about river and stream works, call 0800 800 401 and ask to speak to someone in the River and Catchment Services Group (Operations department). Please tell us what location your enquiry relates to, as different staff look after different areas. These areas are as follows:

Taupo
Waipa & central region
Waipa & West Coast
Coromandel
Te Aroha
Paeroa