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Information and Advice includes responding directly to public requests for information and providing advice on matters relating to aspects of catchment management. On a more proactive basis ‘Information and Advice’ also includes provision for educational programmes targeted at specific issues of catchment management, which may emerge through general enquiries or liaison subcommittee requests.

The creation of the information and advice cost centre has occurred in response to liaison subcommittee requests for more ‘on the ground’ representation by Environment Waikato Staff.